Known Issues

A list of known issues and errors.

Tips to proactively avoid issues

Follow the suggestions below to minimize the chances of encountering issues while using MUI Chat:

• Use Chrome or a Chromium-based browser.
• Selectively disable browser extensions, particularly ad blockers, which may block some public asset URLs that are needed for MUI Recipes to run.
• Avoid accessing MUI Recipes through a VPN—some services used by MUI Recipes may treat VPNs like robotic access and block requests.
• If you see a 403 or 404 error, check to see if any antivirus or firewall software is blocking access to MUI Recipes assets.

White screen, grey screen, or no preview visible

Try providing the following prompt to the LLM:

This may resolve the issue in some but not all cases. If this doesn't resolve the issue, repeated prompting won't be successful. Avoid making repeated attempts because this uses up credits.

The prompt is too long, or the project exceeds the total supported prompt size

You may need to inspect the project for unused files and remove them by yourself. We are working on providing a more robust and automated way to resolve this.

Chat history or project disappears

If your project is missing, this is a serious bug that requires MUI's help to investigate. Contact the support team at support@mui.com.

Out of memory (OOM)

This error occurs where there is not enough memory available to show the preview of the project. To free up system memory, close unnecessary applications and browser tabs.

AI is stuck or unresponsive

If the AI seems stuck or unresponsive to commands, try resetting the AI context window.